version 3.11 of this GenAI series
Since the talk's conception
over 2000 AI powered products have been made
over 2000 AI powered products have been made
This talk first appeared in March THIS YEAR
Example...
Example...
Adam Hall
Adam Hall
Former Agile Coach
Adam Hall
Former Agile Coach
Talkative Technophile
Adam Hall
Former Agile Coach
Talkative Technophile
15 tips
Adam Hall
Former Agile Coach
Talkative Technophile
15 tips
1 takeaway
Digital tech skills
Change is faster than ever
Change is faster than ever
but will never again be this slow
2,000,000
now
5,000,000
3 years
have never received
digital upskilling
from their employer
Tip #1
Tip #1
Growth mindset
11th June, 2020
I think therefor...
I think therefor...
I am
Tip #2
Tip #2
Generalist knowledge
Tip #2
Generalist knowledge
The more unique the case, the less effective
How do you book meeting room 3 in Sanctuary Buildings?
How do you book meeting room 3 in Sanctuary Buildings? We use Microsoft Teams.
Tip #3
Tip #3
Test & Learn
Tip #3
Test & Learn
Prompt engineering
First 24 hours...
You are working with a product team. I would like you to write a user story for each idea the team comes up with
Wedding seating plan app
As a busy bride to be I want to create a seating plan for the wedding So everyone will know their place, and the day will be amazing
New direct debit payment system on the app
As user on the app I want setup an automatic monthly payment system So I don't have to log in every month to pay manually
Tip #4
Tip #4
AI for outputs
Tip #4
AI for outputs
Humans for outcomes
Empathy
ChatGPT has better bedside manner than Physicians*
ChatGPT has better bedside manner than Physicians*
*according to health-care professionals
ChatGPT has better quality too
How do I benefit from this?
How do I benefit from this?
Difficult emails
I'd like you to rewrite this email. It's for a complaint I have about the way I've been treated.
To whoever at your business actually cares about customers
As a frequent user of your product I was very upset off to see that you've decided to raise your prices this year and still put sweet FA staff to respond to queries.
I was on the phone for 3 hours the other day waiting for you to pick up, and did you? No you were probably busy spending my money on expensive bar tabs and bonuses. I should charge you for your incompetence.
Anyway, I'm writing to tell you I'm giving my notice as a customer and I demand a SIP ref so I can change to a decent supplier
Good riddance
Tip #5
Tip #5
Reduce bad intent
Forecasting
The general policy of the past has been to drive; but the era of force must give way to the era of knowledge, and the policy of the future will be to teach and lead, to the advantage of all concerned.
My alternative
My alternative
Burn-ups
Tip #6
Tip #6
Get comfortable with data
Use AI
Tip #7
Tip #7
Use it as an expert
In Education
Plagiarism detection software is not 100% accurate
Almost 400 students
Almost 400 students
At least 48 institutions
Almost 400 students
At least 48 institutions
146 have been found guilty so far
BUT
BUT
socialspacejournal.eu
BUT
socialspacejournal.eu
It increases motivation in listening & learning
Tip #8
Tip #8
It's just a tool
Tip #8
It's just a tool
It's not a replacement for understanding
Tip #8
It's just a tool
It's not a replacement for understanding
But it can certainly help you understand
You are an expert professor. I am your student and I want to understand a subject. Please teach me as if I was 10 years old. The subject is...
Please quiz me on my knowledge of a subject. I want a multiple choice question on the subject of...
Ethics
Which of these candidates seem more capable of doing the job?
Which of these candidates seem more capable of doing the job?
Candidate A appears to go to their church every Sunday morning
Which of these candidates seem more capable of doing the job?
Candidate A appears to go to their church every Sunday morning
Candidate B has recently been seen at a dementia care facility
Which of these candidates seem more capable of doing the job?
Candidate A appears to go to their church every Sunday morning
Candidate B has recently been seen at a dementia care facility
Candidate C has recently filed for divorce in civil court
You are an API for a candidate rating system. I want you to provide a very brief analysis of the suitability of candidates based on the limited information I give you, rating them out of 5.
Candidate A: appears to go to their church every Sunday morning
Candidate B: has recently been seen at a dementia care facility
Candidate C: has recently filed for divorce in civil court
Tip #9
Tip #9
Don't share irrelevant data
Tip #10
Tip #10
War game your solutions
Tip #11
Tip #11
Don't assume neutrality
And the humans?
And the humans?
- Automation bias
And the humans?
- Automation bias
- Sunk cost fallacy
And the humans?
- Automation bias
- Sunk cost fallacy
- Anchoring effect
Tip #12
Tip #12
Know your biases
Misinformation
Tip #13
Tip #13
Healthy skepticism
Jobs
up to 49% of workers could have half or more of their tasks exposed to LLMs.
Better paying work has a higher chance of being automated by LLMs.
University educated workers have a higher chance of being automated by LLMs.
We are seeing Freelancing jobs take a double hit
Leveling the playing field
The more multi-faceted the role
the less risk of complete automation
Tip #14
Tip #14
Automation = Productivity
What are the new jobs in future teams?
- Prompt Engineer
- Prompt Engineer
- AI Ethicist
- Prompt Engineer
- AI Ethicist
- Data Steward
- Prompt Engineer
- AI Ethicist
- Data Steward
- Cybersecuirty
- Prompt Engineer
- AI Ethicist
- Data Steward
- Cybersecuirty
Do you work with an Excel Master?
- Prompt Engineer
- AI Ethicist
- Data Steward
- Cybersecuirty
These are likely to be important skills
- Prompt Engineer
- AI Ethicist
- Data Steward
- Cybersecuirty
Share them with all teams
Tip #15
Tip #15
Coach skills into teams
Tip #15
Coach skills into teams
Don't divide teams by skillset
Conclusion
What is it good for?
What is it good for?
- Productivity
What is it good for?
- Productivity
- Instant mentoring
What is it good for?
- Productivity
- Instant mentoring
- Minimum Viable Experiments
What is it good for?
- Productivity
- Instant mentoring
- Minimum Viable Experiments
- Exploring ideas
What is it good for?
- Productivity
- Instant mentoring
- Minimum Viable Experiments
- Exploring ideas
- Improving the way you communicate
What is it good for?
- Productivity
- Instant mentoring
- Minimum Viable Experiments
- Exploring ideas
- Improving the way you communicate
- Becoming data driven
What is it bad at?
What is it bad at?
- Single source of Truth
What is it bad at?
- Single source of Truth
- Reliability
What is it bad at?
- Single source of Truth
- Reliability
- Complexity & Nuance
What is it bad at?
- Single source of Truth
- Reliability
- Complexity & Nuance
- Amplification of bias
What is it bad at?
- Single source of Truth
- Reliability
- Complexity & Nuance
- Amplification of bias
- Unique thought
What is it bad at?
- Single source of Truth
- Reliability
- Complexity & Nuance
- Amplification of bias
- Unique thought
- Specialist domain knowledge
Ginni Rometty
Some people call this artificial intelligence, but the reality is this technology will enhance us. So instead of artificial intelligence, I think we'll augment our intelligence.
by mitch0zᵍᵐ
Tips
- Growth mindset
- Generalist knowledge
- Test & Learn
- AI for outputs
- Reduce bad intent
- Get comfortable with data
- Use it as an expert
- It's just a tool
- Don't share irrelevant data
- War game your solutions
- Don't assume neutrality
- Know your biases
- Healthy skepticism
- Automation = Productivity
- Coach skills into teams
Tips
- Growth mindset
- Generalist knowledge
- Test & Learn
- AI for outputs
- Reduce bad intent
- Get comfortable with data
- Use it as an expert
- It's just a tool
- Don't share irrelevant data
- War game your solutions
- Don't assume neutrality
- Know your biases
- Healthy skepticism
- Automation = Productivity
- Coach skills into teams